CGM MEDEDI alternative
Switching from CGM MEDEDI to NetPractice
CGM MEDEDI is CompuGroup Medical’s South African billing product. CompuGroup is a large international health-IT group, and MEDEDI has been sold here for more than twenty years. Both MEDEDI and NetPractice submit claims in real time from the cloud, so the comparison comes down to pricing model, who it is built around and how much of the product you use.
What CompuGroup Medical says about CGM MEDEDI
In CompuGroup Medical’s own words, from its public website:
- Describes MEDEDI as "tried and tested for over two decades".
- States "MEDEDI is available as a cloud hosted solution".
- Offers "Real-time claim submissions and responses" and "built-in medical scheme pricing".
- Says it "accommodates solo, group or bureau practices".
- Says "We can migrate your existing patient data to MEDEDI"; pricing is by quote, with a free demo.
Checked on 31 October 2026 against cgm.com - CGM MEDEDI. If anything here is out of date, email info@netpractice.co.za and we will correct it.
CGM MEDEDI and NetPractice side by side
| CGM MEDEDI | NetPractice | |
|---|---|---|
| Runs on | Cloud hosted | Any browser, on a phone or a computer - nothing to install |
| Pricing | Not published - request a quote | Published: R9.50 per claim, first 10 each month free, no monthly fee or contract |
| Real-time claims | Yes - "submissions and responses" | Yes - accepted or rejected back in seconds |
| Billing done for you | Accommodates bureau practices (software for bureaus) | No - software your practice runs. Bureaus can use our partner programme |
MEDEDI is a mature product backed by an international group, and it is quoted per practice. NetPractice publishes one price - R9.50 per claim, the first 10 each month free, no monthly fee and no contract - so a quiet month costs little and a month with 10 or fewer claims costs nothing.
When CGM MEDEDI is the better choice
- You value the backing of a large international health-IT group above everything else.
- You run a bureau whose processes are built around MEDEDI and the cost of retraining outweighs the saving.
- You have negotiated a fixed price that suits a very high, steady claim volume.
If none of those is you, the rest of this page is how to move without losing money. If you are still choosing, the overview of South African billing software covers the wider market and the five questions that separate the products.
How to switch from CGM MEDEDI without losing money
CGM says it migrates patient data into MEDEDI; ask for the same thing in the other direction before you give notice - your patient list with scheme details and outstanding balances, split scheme versus patient, in CSV or Excel.
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Export before you give notice
Patient list with contact and medical-scheme details, and outstanding balances split scheme versus patient. CSV or Excel - a PDF is a picture of the data, not the data.
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Open NetPractice alongside
Create your account and send new visits from NetPractice. The first 10 claims each month are free.
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Let CGM MEDEDI finish, then close
A claim already submitted cannot move: the scheme replies to the system that sent it. Keep read access until each one is paid, rejected or written off - up to four months for anything disputed - then take a final export and close the account.
The longer version, including what to negotiate on the way out, is in how to switch practice management software.
Frequently asked questions
Is NetPractice an alternative to CGM MEDEDI?
Yes, for practices that want real-time claims and billing in the browser with a published price. Both submit claims in real time and run in the cloud. NetPractice charges R9.50 per claim with the first 10 each month free and has no monthly fee or contract; MEDEDI is priced by quote.
Can I take my data out of MEDEDI?
Ask CGM before you give notice, and ask for CSV or Excel rather than PDF: your patient list with contact and medical-scheme details, and outstanding balances split scheme versus patient. Claims MEDEDI already submitted stay with MEDEDI until they are settled, so keep read access for that window.
Can I try NetPractice before I leave CGM MEDEDI?
Yes. Create a free account and submit real claims for new visits while CGM MEDEDI finishes the claims it already sent. The first 10 claims each month are free, so running both for a payment cycle costs little or nothing.
See it against CGM MEDEDI with a real claim
Submit a claim and watch the scheme’s answer come back. R9.50 a claim, the first 10 each month free, no contract.