Medical billing for South African practices

Claims, billing and patients in one place. Know in seconds if a claim was accepted.

Submit to the medical schemes as you finish the consultation, see the reason the moment one is rejected, and let invoices and statements write themselves.

Get started free See how it works
  • First 10 claims free each month
  • R9.50 a claim after that
  • Live within 24 hours
Submitted this morningupdates live
N. Dlamini
Discovery Health · 89208 · R650.00
Accepted · 3s
J. van Wyk
GEMS · 89208 · R650.00
Rejected · 4s
Dependant code does not match the scheme's record. Check the member card and resend.
A. Pillay
Bonitas · 89211 · R820.00
Accepted · 2s
Cash patient
Invoice INV-0142 · R650.00
Invoice sent

R1.5bn+

in medical-aid claims approved for practices on NetPractice in the last 12 months

Seconds

to see whether a claim was accepted or rejected, not days

Allied, mental health & GPs

built for social workers, psychologists, dietitians, physios, OTs, speech therapists, nurses and GPs

Why NetPractice

Everything your practice needs, working together

From the front desk to month-end - claims, billing and patient management in one connected system, so nothing falls through the cracks.

Real-time claims

Submit claims to medical schemes the moment you finish a consultation, with live acceptance, rejection and reversal status.

Billing and statements

Invoices, monthly statements and payment tracking are generated for you - no spreadsheets, no month-end scramble.

Patients and visits

Book a visit, capture the diagnosis and procedures, and the claim is created automatically from the consultation.

Scripts and clinical notes

Prescriptions, sick notes and referral letters generated in a couple of clicks, ready to hand to the patient.

Reports that matter

See aged debtors, daily collections, doctor performance, visit mix and turnover - the numbers that run your practice.

Real, fast support

A South African support team that answers - quick help when you need a hand, not a ticket black-hole.

Also built in

The things that save you a phone call

Small things that add up over a month - fewer rejected claims left lying, no overdue invoices, less admin at the front desk.

Yesterday's rejections, by reason07:00
Dependant code mismatch
Check the member card, then resend
Fix today
Benefit exhausted
The patient pays the balance
Bill patient
Authorisation missing
Get the auth number, then resend
Fix today

Help with rejections

When a claim is rejected, we tell you why. Each morning a digest groups the rejections from the day before by reason and points you to what to check, so you can fix and resend while it is fresh.

Automatic payment

Pay your NetPractice invoice by card once and tick "save my card". After that each monthly invoice settles itself, so a busy month never turns into an overdue account.

Patients fill in their own details

Send patients a link to update their details, sign consent and check themselves in. Your team reviews every change before it touches the record. Free while in early access.

Works on your phone

NetPractice runs in your phone's browser as well as on a computer, so you can capture a visit or check a claim between patients. No install needed.

Refer a colleague, both get R250

Share your referral link from the Billing page. When the practice you referred bills its first month, you each get R250 credit on your account.

Add-ons when you want them

Document Storage for patient files, AI Assist for coding and clinical notes, and BankSwitch for changing your banking details with every scheme. Only pay for what you switch on.

See add-on prices

Simple, fair pricing

Free to start, then R9.50 a claim.

Your first 10 claims every month are free. After that it's a flat R9.50 per claim - no plans, no monthly fee, no contract. A quiet month costs you nothing.

Optional add-ons - Document Storage, AI Assist, Patient Engagement and BankSwitch - if you want them. You only ever pay for what you use.

R9.50

a claim, after your first 10 free each month

Create your free account See the full pricing

BankSwitch

Change your practice's banking details with every scheme, in one flow.

We verify the account and your authority, capture one e-signature, generate each scheme's own form and submit it electronically wherever the scheme accepts that. You get a full pack showing what went where.

Your banking updateone form, every scheme
Scheme A
Form generated and e-signed
Submitted
Scheme B
Form generated and e-signed
Submitted
Scheme C
Form generated and e-signed
Submitted
Scheme D
Accepts post only
In your pack
Printed and signed, ready to post. Your pack lists where it goes.
Update your banking How BankSwitch works

For billing bureaus and groups

One login. Every practice you manage.

Manage every practice from a single account, give each team member access to only the practices they handle, and see performance across your whole book in one place - and earn more as you grow.

One login, every practiceswitch with one click
Physiotherapy practice
Assigned to Thandi and Mark
All accepted
Psychology practice
Assigned to Thandi
2 to fix
Dietetics practice
Assigned to Mark
Statements due
Become a Partner Explore the Partner programme

How it works

Up and running within 24 hours

  1. Sign up

    Create your free account - your practice is set up and ready to use within 24 hours.

  2. See patients and claim

    Book a visit, capture the consultation, and the medical-aid claim is created and submitted for you.

  3. Get paid

    Automated invoicing, statements and clear reporting - so you always know who owes what and exactly where your practice stands.

From the blog

Insights for your practice

All guides

5 October 2026

Your First Week on NetPractice, Step by Step

21 September 2026

Medical Aid Claim Codes Explained: ICD-10, Tariff and NAPPI

7 September 2026

How Long Do Medical Schemes Take to Pay - and How to Get Paid Faster

Start with 10 free claims

It's free to start - no plans, no monthly fee, no contracts. Set up within 24 hours.

Get started free Sign in